Porting a health insurance policy means switching from one insurer to another without losing benefits like the waiting period credit for pre-existing conditions.
But does porting reset the waiting period, or do you retain the completed time?
Let’s break it down in detail.
Good news! The waiting period DOES NOT reset when you port your policy.
The Insurance Regulatory and Development Authority of India (IRDAI) has made it mandatory for insurers to honor the waiting period already served by the policyholder when they switch insurers.
Example: If your existing health insurance policy has a 3-year waiting period for a pre-existing condition and you’ve already completed 2 years, when you port to a new insurer, you’ll only need to serve 1 more year instead of starting over.
Key Rule: The new insurer must give credit for the waiting period you’ve already completed with your previous insurer, as long as you port without a coverage gap.
Understanding waiting periods helps you know what carries over when you port.
1. You Must Port During Renewal
Porting is only allowed at the time of renewal. You cannot switch insurers mid-policy.
What You Need to Do:
✔ Inform your current insurer at least 45 days before renewal about your decision to port.
✔ Submit a portability request to the new insurer within this window.
2. Your New Policy Sum Insured Should Be Equal to or Higher than Your Old Policy
The waiting period credit applies only up to the sum insured of your previous policy.
Example:
3. No Break in Coverage Allowed
There should be no gap between the old and new policies. If there’s a renewal lapse, the waiting period resets!
Pro Tip: Ensure your new policy is issued before expires.
4. Porting Approval Depends on the New Insurer
The new insurer has the right to reject your portability request based on their risk assessment.
✔ If you have high-risk health conditions, the new insurer may:
Step 1: Compare Policies
✔ Look for policies that offer better benefits, lower premiums, or wider hospital networks than your existing one.
✔ Ensure the new policy offers continuity of waiting period benefits.
Step 2: Initiate the Porting Process
✔ Notify your current insurer at least 45 days before renewal.
✔ Apply for portability with the new insurer and submit all required documents.
Step 3: Submit Documents to the New Insurer
✔ Portability request form
✔ Copy of existing policy document
✔ Medical history and claim history report (if applicable)
Step 4: Wait for Approval
✔ The new insurer has 15 days to approve or reject the request.
✔ If no response within 15 days, the insurer must accept the portability request.
Step 5: Policy Issued Without a Waiting Period Reset
✔ Once approved, your new policy starts immediately, and your waiting period remains as per your old policy.
✔ Does the new policy cover all the benefits of your old policy?
✔ What is the claim settlement ratio of the new insurer?
✔ Will you get the same coverage amount or more?
✔ Are there new exclusions or conditions added to the policy?
Don’t just switch because of lower premiums! Make sure the new policy provides equal or better coverage.
✔ If your current insurer has poor claim settlement or slow service
✔ If a new insurer offers better coverage at a lower premium
✔ If your current policy doesn’t cover critical illnesses or has hidden exclusions
Avoid porting if: You have an active claim or ongoing treatment, as the new insurer might reject your portability request.
No, porting does not reset the waiting period! You get credit for the time already served, ensuring continuous benefits for pre-existing conditions.
Want better coverage? Port smartly, compare policies, and ensure there’s no gap in renewal!
Pro Tip: Always check the policy wording of the new insurer before switching!